Money Back
Guarantee
You
get a no questions asked, 100
percent 60 day money-back
guarantee. If our services don't
meet or exceed your expectations
within the first thirty days of
using them, we don't deserve to
keep your money.
You have every right to ask for
your money back. And if you
decide you do want a refund,
there'll be no questions asked
and no hard feelings whatsoever
on our part.
Abuse of the Law
HighLinehost.com services may be
used for lawful purposes only.
Illegality includes but is not
limited to: drug dealing;
attempting without authorization
to access a computer system;
pirating; schemes to defraud;
trafficking in obscene material;
sending a message or having
content which is obscene, lewd,
lascivious or indecent with
intent to annoy, abuse, threaten
or harass another person;
threatening bodily harm or
damage to individuals or groups;
and stalking. It is the
responsibility of the client to
ensure that all information
within their accounts is their
own work or they are legally
entitled to contain material and
do not violate copyright, also
our client's may not have
/warez/MP3's/and or any programs
(.exe's) without a prior
agreement.
Abuse of Server Resources
Running programs in the
background on any of
HighLinehost.com servers without
prior written authorization, or
running chat rooms, Internet
Relay Chat, IRC Bots, more than
1000 emails per day and the like
are not acceptable uses of the
servers. HighLinehost.com is not
a backup server, so if your
looking to use your space to
store your files you might want
to go some place else. If you
abuse our servers you will be
charged a fee of 300.00 and your
account will be subject to be
closed or suspended. Further,
any usage of 10% or more of
system resources is an undue
burden and is not acceptable.
Hacking & Cracking
HighLinehost.com reserves the
right to report illegal
activities to any and all
regulatory, administrative,
and/or governmental authorities
for prosecution. The following
examples of unacceptable
behaviors are non-exclusive, and
are provided for guidance
purposes. If you are unsure if
your actions will be a violation
of our policies please contact
admin@HighLinehost.com Server
broadcast messages or any
message sent on an intrusive
basis to any directly or
indirectly attached network.
Attempt to circumvent any user
authentication or security of
host, network, or account.
Accessing data not intended for
user. Probing the security of
any network. Spawning dozens of
processes. Port scans, ping
floods, packet spoofing, forging
router information, Denial of
Service attacks, sniffers,
flooding spoofing, ping bombing,
smurfs, winnuke, land, teardrop.
The presence of any of these
programs, whether or not run,
will result in action against
the user including suspension or
termination.
Client Responsibility
The client is responsible for
all activity originating from
the account unless proven to be
a victim of outside hacking or
address forgery. The client is
responsible for securing their
username/password. The client
assumes responsibility for all
material on their site that may
be put on by a third party (such
as the usage of Free For All
links pages). Use of
HighLinehost.com service
requires a certain level of
knowledge in the use of Internet
languages, protocols, and
software. This level of
knowledge varies depending on
the anticipated use and desired
content of the web space by the
client. The following examples
are offered: Web Publishing:
requires knowledge of HTML,
properly locating and linking
documents, FTPing Web contents,
Graphics, text, sound, image
mapping, etc. FrontPage web
publishing: knowledge of the
FrontPage tools. CGI-Scripts:
requires knowledge of the NT
environment & Perl. Mail: a use
of mail clients to receive and
send mail, etc. The client
agrees that he or she has the
necessary knowledge to create
and maintain their web space.
Client agrees that it is not the
responsibility of
HighLinehost.com to provide this
knowledge or support outside
matter specific to
HighLinehost.com servers. The
client agrees responsibility for
all programs executed under
their account, regardless who
the author is. Any communication
between HighLinehost.com and the
client may not be reproduced,
published, transmitted to any
third party or otherwise
replicated without prior written
consent from HighLinehost.com.
Backups
Full backups are made weekly. No
guarantees are made of any kind,
either expressed or implied, as
to the integrity of these
backups. Backups are made for
server restoration purposes
only. It is the clients'
responsibility to maintain local
copies of their web content any
information. If loss of data
occurs due to an error of
HighLinehost.com,
HighLinehost.com will attempt to
recover the date for no charge
to the client. If data loss
occurs due to negligence of
client in securing their account
or by an action of the client,
HighLinehost.com will attempt to
recover the data from the most
recent archive for a $50.00 fee.
Limitation of Liability
HighLinehost.com shall not be
responsible for any claimed
damages, including incidental
and consequential damages, which
may arise from HighLinehost.com
servers going off-line or being
unavailable for any reason
whatsoever. Further,
HighLinehost.com shall not be
responsible for any claimed
damages, including incidental or
consequential damages, resulting
from the corruption or deletion
of any web site from one of
HighLinehost.com servers. All
damages shall be limited to the
immediate termination of
service. You agree to indemnify,
defend and hold harmless
HighLinehost.com from any and
all liability, penalties,
losses, damages, costs,
expenses, attorneys fess causes
of action or claims caused by or
resulting indirectly from your
use of the service which damages
either you, HighLinehost.com, or
any other party or parties
without limitation or exception.
HighLinehost.com shall be the
sole arbiter of what is and is
not a violation of these
acceptable use policies.
HighLinehost.com reserves the
right to terminate an account at
any time and for any reason that
causes harm to any
HighLinehost.com customer's web
sites. HighLinehost.com reserves
the right to delete all content
and files upon termination.
HighLinehost.com reserves the
right to withhold any pre-paid
funds for any site removed for
violations of these policies.
HighLinehost.com reserves the
right to refuse, cancel, or
suspend service at our sole
discretion. HighLinehost.com
reserves the right to change the
Acceptable Use Policy without
prior notice or warning.
Non-enforcement of any part of
the Acceptable Use Policy does
not constitute consent.
Payment
You agree to supply appropriate
payment for the services
received from HighLinehost.com,
in advance of the time period
during which such services are
provided. You agree that all set
up and hosting fees are
non-refundable once setup is
complete. You agree that until
and unless you notify
HighLinehost.com of your desire
to cancel any or all services
received, those services will be
billed on a recurring basis. Any
and all domain name registration
fees are non-refundable.
Refund
Policy
Refunds are only
available in accordance with the
30 Day Money Back Guarantee.
Refunds will be provided in the
same payment method of the
original payment. There are no
refunds offered or promised
after 30 days.
Credit Card
Disputes/Chargeback's
Highline Web has a zero
tolerance policy for
chargeback's. Any customer who
disputes a credit card payment
is subject to a fine, suspension
and account termination at
Highline Web's discretion. A
charge of $25.00 per chargeback
will be assessed to all accounts
that receive a chargeback.
Prior Agreements
This agreement supersedes any
written electronic, or oral
communication you may have had
with HighLinehost.com, and
constitutes the complete and
total agreement between the
parties.
